Exchanges & Returns
30-DAY RETURN POLICY
We want you to be completely happy with your new purchase. If you don't love it, send it back, it's that easy! We will gladly accept return orders within 30 days of receiving your product for a full refund under the following condition:
Items must be in original condition, unworn, unwashed, NEW with tag,
returned in the original plastic bag packaging.
* Products on sale cannot be returned once purchased.
* We reserve the right to reject returns sent or communicated beyond the
return period limit, or items (and their packaging) which are not in their
original condition.
* Any bundles or packs must be returned in full and under the above
condition for a full refund.
RETURN INSTRUCTIONS
Please email us at support
customerservice@delimira.cc with your order number and the reason for return. We will respond to you
within 2 business days with the return shipping address.
* Please follow our steps emailed to you to contain certain packaging
information when return the item so we can successfully process your
returns.
* The customer is responsible for the shipping costs, customs, taxes and
all the other fees of returning the product to us.
* Please return the package with a valid tracking number for your personal
insurance. We will not be responsible for any lost return packages.
RETURN PROCESSING
Please allow 2-4 business days to process the return once it’s received. We will refund the price of the merchandise including any taxes you were charged upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.
EXCHANGES
Our site does not offer an exchange policy, please submit a new order for your new items.
WE’D LOVE TO HELP
If you need additional assistance, please contact us at support